Selecting the Right Home Heating Oil Company for Your Family

Heating oil is a necessary component to keeping you family warm and cozy during the winter months. Without heating oil, there wouldn’t be warm showers and heat. There are a few things to consider when looking for a heating oil company to service your home. You want to ensure that you get the best customer service, reliability, and pricing. Whether you have moved to a new town and need to find a new home heating oil company, or you are frustrated with your current one, here are some tips on how to select the right home heating oil long island company for your family:

Reliability
There are many home heating oil companies out there that claim they are reliable. If you have automatic delivery service, this means that you should never run out of oil when it’s too late. You want to find a company that is on top of your automatic delivery schedule and will never let it deplete and leave you in the cold. Find out what their automatic delivery terms are and how they manage every customer’s delivery schedule. If they seem overwhelmed and can’t keep up, then it’s time to move on to the next candidate.

Reviews
The best place to find out information about a long island home heating oil company is using online resources. Sites like Yelp and Google Reviews are excellent tools to find out what customers are saying. If there are more negative reviews than positive, it’s safe to say you probably shouldn’t use that particular home heating oil company. Social media platforms, such as Facebook and Twitter, are also another place for information. Simply search the company’s name and you can find conversations, posts and reviews from their business page all in one place. Ask you neighbors who they use for their home heating oil and find out if they are happy with the service and pricing they receive.

Pricing
Heating oil prices are an important part of choosing a home heating oil company. You want to make sure they offer competitive pricing. While service is very important, pricing should be a part of customer service. No one wants to feel as if they are getting ripped off. Many companies will offer new customers limited-time pricing discounts. Ask whether or not the home heating oil company you are going to hire offers any discounts or special offers for new customers. Just be careful about hidden fees and surcharges. They may quote you a great price per gallon, but then hit you with fees. Ask for full disclosure when interviewing your home heating oil company.

Payment plans
When doing your research and interviewing companies, find out if they have flexible payment plan options. Many oil companies offer budget pricing so you can spread your payments throughout the entire year. You also want to know if they only take cash or do they also accept credit and debit cards? If they only offer cash at the door, this can be an inconvenience as you will have to be home for your heating oil delivery service.

Customer service
When you think of customer service, you think of dependability and a friendly and knowledgeable staff. Whether you are dealing with a delivery person or the in-office staff, you should be treated with the utmost respect. If you are feeling rushed during the interview process and the staff seems to be impatient, then they may not be able to provide you with the service you are looking for and deserve.